Pre-Registration


Great Tools, Great Hardware and Great People

To ensure we provide you with unsurpassed customer service, you are supported by an event management team who will serve as a true extension of your staff and incorporate “industry best practices” in their every day operations.

Our customer service strategy is built on a theme of open and clear lines of communication and escalation, being consistently accurate and proactive, and considering the interests of your organization and your members first, while maintaining great customer service to the various event teams within your organization.

Laser Registration has flexible and convenient service options that can be adapted to meet your exact requirements.

Our pre-registration services include:
  • An event management team to plan every detail of the entire registration process
  • A fully customized online registration site that reflects your business rules as well as the look and feel of your event
  • Offline processing of registrations received my fax and mail
  • Dedicated phone and fax numbers assigned to each event
  • Professional Customer Care Center support for registration and housing
  • Access to Meeting Info Central, our comprehensive event database that our Customer Care Center staff uses to answer questions from attendees
  • Comprehensive registration reporting
  • Automated record flagging system that will flag records with inaccurate or missing data, or that otherwise do not comply with established registration policies
  • Comprehensive financial reporting
  • Availability of a variety of payment options including all major credit cards, electronic check conversion, wire transfers and purchase order management
  • Customized refund processing based on your policies and procedures
  • Specialized financial support including financial reconciliation, charge-back service support
  • Design and production of badges, tickets, confirmations and other registration materials
  • Specialized group management
  • Dedicated team for exhibitor registration and housing
  • Access to registration data with various levels of permissions to view and/or modify data
  • Seamless integration of registration and housing reservation processes
  • 24/7 technical support